Last Updated: September 10, 2026

Product Specialties Inc., operating under the Final Touch® brand (“Final Touch,” “we,” “our,” or “us”), respects your privacy. This SMS Privacy Statement explains how we collect, use, and protect information associated with our text messaging service.

This statement applies specifically to SMS communications and supplements our general website privacy policy.

1. Information We Collect

When you communicate with Final Touch by SMS, we may collect and maintain information including:

• Your mobile telephone number
• Your name and business contact information
• SMS messages exchanged between you and our employees
• Your consent to receive SMS communications
• Your opt-in and opt-out preferences
• Information you voluntarily provide during an SMS conversation

2. How We Use Your Information

We use SMS-related information to conduct one-to-one business communications with customers, retail buyers, vendors, suppliers, and other business contacts.

These communications may include:

• Responding to inquiries
• Coordinating meetings or appointments
• Discussing orders
• Providing product information you have requested
• Coordinating deliveries and shipments
• Following up on ongoing business discussions
• Providing other information related to your business relationship with Final Touch

We do not use this SMS service for unsolicited bulk or automated marketing messages.

3. SMS Consent and Mobile Information

Your privacy is important to us.

Mobile telephone numbers, SMS opt-in information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may disclose information to service providers, telecommunications carriers, Microsoft, and other technology providers when reasonably necessary to operate and deliver our SMS service.

These providers may only receive information necessary to perform services on our behalf or facilitate SMS communications.

4. Consent

We obtain consent to communicate by SMS directly from business contacts through interactions such as telephone conversations, meetings, email correspondence, trade shows, customer inquiries, or other direct business communications.

By providing your mobile telephone number and agreeing to communicate with Final Touch by SMS, you consent to receive text messages related to your business communications with us.

Consent to receive SMS messages is not a condition of purchasing any product or service.

5. Message Frequency and Charges

Message frequency varies depending on the nature of your communication with Final Touch.

Message and data rates may apply according to your mobile carrier and service plan.

6. Opting Out

You may withdraw your consent to receive SMS messages at any time by replying:

STOP

After opting out, you will receive confirmation and will no longer receive SMS messages from that number unless you subsequently provide consent to resume messaging.

You may reply START to resume SMS communications.

7. Help

For assistance regarding SMS communications, reply:

HELP

You may also contact us at:

Product Specialties Inc. / Final Touch®
Email: help@alwaysfinaltouch.com
Telephone: 905-668-0818
Website: www.alwaysfinaltouch.com

8. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or loss.

However, no method of electronic communication or storage is completely secure, and we cannot guarantee the absolute security of information transmitted through SMS.

9. Retention of Information

We retain SMS-related information only for as long as reasonably necessary for our business purposes, to maintain appropriate business records, and to satisfy applicable legal or regulatory requirements.

10. Third-Party Services

Our SMS communications may rely on third-party technology and telecommunications providers, including Microsoft Teams and participating mobile carriers.

Those organizations may process information as necessary to transmit, receive, and manage SMS communications and may be subject to their own privacy policies and legal obligations.

11. Changes to This SMS Privacy Statement

We may update this SMS Privacy Statement periodically. Any changes will be posted on this page along with an updated “Last Updated” date.

12. Contact Us

If you have questions about this SMS Privacy Statement or our handling of SMS-related information, contact:

Product Specialties Inc.
Final Touch®
Email: help@alwaysfinaltouch.com
Telephone: 905-668-0818
Website: www.alwaysfinaltouch.com